Research

Usability Testing

Identify friction points and UX issues through AI-moderated usability conversations.

Identify UX issues and friction points with AI-moderated usability tests. Collect think-aloud feedback on navigation, workflows, and interface design at scale.

Sample Questions

1.

Walk me through what you expected to happen when you clicked that button.

2.

On a scale of 1 to 5, how easy was it to complete that task? What made it difficult?

3.

Was there a point where you felt lost or unsure about what to do next?

4.

How does this navigation compare to other tools you use regularly?

5.

If you could redesign one part of this experience, what would you change?

Who is this for?

UX Designers
Product Teams
QA Engineers
UI Developers

How it works

1

Define tasks and scenarios

Select the Usability Testing template and configure specific tasks, workflows, or screens you want participants to evaluate.

2

Invite users to test

Share the session link with participants. They describe their experience while the AI probes for confusion, expectations, and improvement ideas.

3

Review usability findings

Get organized reports of friction points, confusion moments, severity ratings, and concrete improvement suggestions from every session.

Frequently Asked Questions

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